Did you know that Metro Manila is actually a shortened form of “Metropolitan Manila”? More formally, it is known as the National Capital Region (NCR), spanning 16 highly urbanized cities and one municipality.
According to the 2024 Census, Metro Manila is home to more than 14 million people, with a population density of 22,015 per square kilometer. This makes it the most densely populated region in the country! The main office of the Overseas Workers Welfare Administration (OWWA) is based here, along with the Regional Welfare Office (RWO) for the NCR.
OWWA Regional Welfare Office (RWO) NCR
The OWWA Regional Welfare Office (RWO) for the NCR is located along Gil Puyat Avenue in Pasay City. OWWA members and applicants can come here every Mondays through Fridays, between 8:00 am and 5:00 pm.
Address: No. 139, Senator Gil J. Puyat Avenue, Pasay City
Telephone: 0962 239 4258
Email: ncr@owwa.gov.ph
Facebook: https://www.facebook.com/rwoncr/
Location Map:
OWWA RWO NCR Facilities
OWWA RWO NCR is comprised of several divisions and units: Program Services Division, Social Benefits Unit, Education and Training Unit, Reintegration Unit, and Welfare Assistance Unit, to name a few. Aside from these, the office also oversees a 24/7 Operations Center, CPDEP-DEVCEN Intramuros, and the Seafarers’ Welfare Center.
24/7 Operations Center
Also located at the OWWA RWO NCR office in Pasay City, the 24/7 Operations Center serves as a hotline and command center for overseas Filipino workers (OFWs) and their families. By contacting these dedicated numbers and email, they can make inquiries, as well as request for repatriation and emergency assistance.
Telephone: 0906 519 4542 / 0962 239 4258 / 0928 866 3565 / 0906 440 9082
Email: owwancr.opcenter24.7@gmail.com
Facebook: https://www.facebook.com/OWWANCR24.7OperationsCenter/
CPDEP-DEVCEN Intramuros
This acronym stands for Comprehensive Pre-Departure Education Program (CPDEP) – Development Center (DEVCEN), which is situated in Intramuros, Manila. This facility conducts mandatory training and orientation seminars for departing OFWs.
Address: 460 Solana St, Intramuros, Manila, 1002 Metro Manila
Telephone: 02 8527 3656
Location Map:
Seafarers’ Welfare Center
As the name implies, the Seafarers’ Welfare Center is a dedicated facility for Filipino seafarers and their families. It serves as both a learning facility and a rest lounge, where maritime workers can relax with their families. The center is located at Aseana Business Park in Parañaque City.
Address: Aseana Business Park, Monarch Parksuites, J.W. Diokno Blvd, cor Bradco Ave, Parañaque
Website: http://seafarershub.owwa.gov.ph/
Location Map:
Japanese Officials Visit Seafarers’ Welfare Center
Recently, a group of Japanese officials visited the OWWA Seafarers’ Welfare Center. In a Facebook post, OWWA RWO NCR reported that officials from the International Mariners Management Association of Japan (IMMAJ) came to the center on July 17, 2026 — a visit that strengthens partnerships for advancing the welfare and protection of Filipino seafarers.
During the visit, OWWA Administrator Atty. Patricia Yvonne M. Caunan, along with OWWA RWO NCR Director Ma. Teresa B. Capa, led the IMMAJ delegation on a tour of the Seafarers’ Welfare Center.
The OWWA Regional Welfare Office (RWO) in Metro Manila is dedicated to serving the needs and concerns of OFWs and their families, inside and outside the country. It also works with partner agencies like the Social Security System (SSS) in providing various social services to Filipinos.